It’s an absurd reply obviously written by someone who’s never written a single Android application. Probably a secretary who got Claude to write it up for her while she plans Hawaiian shirt Friday. They make it sound as if they have a thorough process of some kind, but the process is almost certainly going to be a few people signing off that it comes from either Google or Apple.

The bank’s IT exec probably read an article or a blog post written by some Google guy spreading FUD. Google decided the non-Google versions of Android needed to die a few years ago when they hired an engineer in from Motorola (Lenovo). Getting rid of these third party high-security OSs has always been a priority among those in charge in mainland china.

The common issue is larger companies are staffed almost exclusively by mid-wit trendies who don’t really know much about anything they manage on a detailed level. The better people learn quickly they need to go to a smaller companies or start their own or maybe go become a Park Ranger. This applies to Google just as much to banks with stupid names that aren’t real words. When the founders leave, that’s usually the last flight out of a formerly good company before the bureaucrats take power.

Some companies are in a race to the bottom on customer service, quality and customer satisfaction. They seem to assume the hogs will continue slurping up what’s at the trough. It’s allowed some to take marketshare that’s been off the table for upstarts for the last 20 years. Example: Independent game developers on Steam, some of which are lone developers without a team, now have a healthy business thanks to the big AAA game companies faltering. It’s not 100% about AI, but that’s part of the issue they have. Knowing when to rely on AI, possibly allowing a reduction in staff, versus when they’re over-relying on AI, seems elusive for them.

You might check out coreboot and PCs that support it https://www.coreboot.org/end_users.html