Back in 2018 I played Spec Ops the Line on my Xbox One. I do not remember ever owning the disc version and vaguely remember I bought it for cheap digitally.

I know the game was delisted, but I remember hearing that was just bad news for people who wanted to buy it after the delisting. For those who purchased a license we could continue to download and play it.

Fast forward and I wanted to give it another go so I found it on the store. Store front Spec Ops the Line Page says “You own this game” and I was able to install it to my Xbox Series S. Install looks successful (6.1GB, etc).

When I try to launch the game the Xbox gives me a message “Do you own this game or app?” and to sign in etc. (I am signed in) Tried deleting and reinstalling, etc. Same thing.

Do I need to restore my license or something? When I look at my order history from 2018 I do not see the purchase. However I know I played it (I have unlocked acheevos) and the MS Store says “You own this game” and lets me install.

Any suggestions before I try talking to MS (and probably just being told “Sorry, it is delisted so nothing we can do…?”

  • ipp0@sopuli.xyzEnglish
    1·
    2 months ago

    Is the device set as your home Xbox? Do you see the game in your Games & Apps -> full library -> owned games?

    • human.encoded@lemmy.zipOPEnglish
      1·
      2 months ago

      I am pretty sure I am on my home Xbox but I didn’t confirm this. I’ll check.

      I do not see the game in full library > owned games, but I’m not sure if delisted game would show there? It only shows I own the game when I visit Spec Ops the Line page in the store.

      • ipp0@sopuli.xyzEnglish
        1·
        2 months ago

        Delisted games that you own are in the list as well. I have Spec Ops: The Line in my list is owned games and it’s installable through there.

        • human.encoded@lemmy.zipOPEnglish
          1·
          2 months ago

          Thanks. I’ve double checked that I am on my home Xbox and tried signing in and out a few times as well as redownloading from Web store but still no luck. Looks like I’ll have to contact MS. Appreciate your replies though.