My “fear” with the Tesla system is customer service after the sale. Usually a local dealer will have to consider repeat sale and after-market service and repair. Building a good customer relation is key to that.
Alternative is am anonymous underpaid call center “drone” in another country or dead email drops that never gets answered. Or worse some kind of AI chat feature on a glossy professional web page.
My issue with all electric cars is the development rate and the risk of platforms not being supported for an extended time. How long will software be serviced? Right now I do not dare own an electric car older than five years as there are so many bugs due to rushed development
The dealership system is garbage. Let the battle begin.
Say what you will, but I’ll take BYD over Tesla any day.
My “fear” with the Tesla system is customer service after the sale. Usually a local dealer will have to consider repeat sale and after-market service and repair. Building a good customer relation is key to that. Alternative is am anonymous underpaid call center “drone” in another country or dead email drops that never gets answered. Or worse some kind of AI chat feature on a glossy professional web page.
My issue with all electric cars is the development rate and the risk of platforms not being supported for an extended time. How long will software be serviced? Right now I do not dare own an electric car older than five years as there are so many bugs due to rushed development